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Group booking

Please enter your booking number and your name. In addition, we require one of the following two pieces of information regarding your booking:

  • First and last names of person who ordered for the group, or
  • The e-mail address entered when booking the group and at which you also received the booking confirmation
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Service Centre

For customer enquiries, please call:

0900 - 1000 2000
(0.49 €/min. from the German telephone network, mobile phone rates are different)

The call centre is open  from 7.30 to 22.30 (monday to friday) and 8.30 to 21.00 (saturday, sunday and public holiday) Central European Time.