You can find answers to general questions concerning bluemiles in our FAQs.
For further questions, please contact our service centre:
0049 (0) 1805 / 45 22 45
Monday to Friday: 7.30 to 22.30
Saturday to Sunday: 10.00 to 19.00
(Central European Time)
To find your way around the TUIfly.com loyalty programme you don’t need a compass. On the contrary collecting miles with bluemiles is as easy as winking:
| Route | Flights to the following destinations | Miles per route |
|---|---|---|
| Short | Domestic flights, eg within Germany, from Germany to Austria or vice versa | 1.000 |
| Medium | From Germany to England, Sweden, France, Italy, Croatia, Spain (mainland and Balearics), Portugal (mainland), Tunisia or vice versa | 2.000 |
| Long | From Germany to Egypt, Cape Verde Islands, Israel, Greece, Turkey, Cyprus, Spain (Canaries), Portugal (Madeira), Morocco or vice versa | 3.000 |
For return flights the number of miles is doubled.
Good to know:
- Collect award and status miles for all TUIfly.com flights with an HF or X3 flight number, provided the flight was booked through TUIfly.com.
- No miles are given for award flights and other free flights.
- Whenever you book a flight give your 16-figure bluemiles card number and always present your bluemiles card at the check-in counter every time you fly so that the miles can be credited to your account.
- Regularly visit your online account overview ("My account") to check that your miles have been properly credited.
- If you happen to forget to present your bluemiles card at the check-in counter you can naturally have your miles credited retroactively. Log in to your personal area "My account" and go to the page "Credit miles retroactively".
Even more miles
- Collect even more bonus miles from our bluemiles cooperation partners .
- Subscribe to the bluemiles Newsletter. In that way you will be regularly informed of all the latest offers, events and competitions from which you can collect even more Bluemiles.