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Service Centre

For customer enquiries, please call:

0900 - 1000 2000
(0.49 €/min. from the German telephone network, mobile phone rates are different)

The call centre is open  from 7.30 to 22.30 (monday to friday) and 8.30 to 21.00 (saturday, sunday and public holiday) Central European Time.

 

Would you like to swap your miles for a free flight bonus?

Simply call our service team on 0049 (0) 180 5 45 22 45. Our staff will be happy to book your award flight.

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