Changing booked flights
All flight bookings can be changed to a different flight for the booked passenger or to a different passenger within the valid flight schedule on payment of a non-refundable re-booking fee of EUR 25.00/GBP 20.00/USD 40.00 per person and flight segment on international flights and of EUR 29.75 on domestic routes by calling the Service Centre during opening hours up to 2 hours before the scheduled departure time. If you call up your booking on TUIfly.com, you can also change the date online. Whether you book the same passenger onto a different flight or book a different passenger onto the same flight, you are obliged to pay the difference in price to any higher fare at the time of re-booking (flight fare on the date of re-booking). No refunds will be made if you re-book to a cheaper fare.
If you have recently married and changed your surname, please present your marriage certificate at the check-in desk as proof of identity.
If you are unable to make the flight you have booked, your ticket can be transferred to another person who makes the flight instead of you.
A non-refundable processing fee of EUR 25.00/GBP 20.00/USD 40.00 on international and EUR 29.75 on domestic routes per flight segment and person will be charged for the additional processing work required. If the total price for the new booking is higher than the total sum you originally paid, you are obliged to pay the difference. We regret that we cannot refund the difference if the new total price is lower than the sum you originally paid. The booking data (first and surname) must be identical with the data in the passport or ID card presented at the check-in desk. This means that the ticket cannot be transferred without changing the booking as described above.