When you book a flight, we first show you the TUIfly fare, which includes taxes, passenger-based charges and fuel surcharge. These charges depend on the destination/flight route. We are obliged to pass on these taxes and duties, which frequently amount to a substantial sum, to the public authorities, airports and insurance companies.
Exact details of the taxes, passenger-based charges and fuel surcharge which are included in the total price are stated in your booking confirmation or are available from our Service Centre. Amongst other things, these charges include the air travel security charge, airport/air travel tax which is demanded at airports in some other countries, passenger-based airport charges and insurance premiums. There are also some other taxes payable in other countries, such as a customs fee for passengers at British airports.
A processing fee of EUR 6 (GBP 4 / USD 8,50 / SEK 60) is charged per booking on international routes, EUR 7.14 on domestic routes, for payments by credit or debit card.
Stay flexible: with our new Flex-Rate you can change or cancel bookings free of charge up to 30 minutes prior to departure. You can also reserve the seat of your choice free of charge and take up to 10 kilos more free baggage. Other benefits: you are credited with an additional 1,000 bonus miles for your flight and, even on short-haul flights, you will receive a € 8 voucher for in-flight sales.