Customized on-board service concept of TUIfly


A customized travel experience is waiting for you! With our new customized service concept you will experience more choices and only pay for that which you really want on your flight with TUIfly - starting with just the flight itself from point A to point B on up to an exclusive on-board experience.

If you book your flight directly on the portal you can choose from various fares and the related refreshment options. If you booked your flight and your hotel with a tour operator, the refreshments on board will depend on the respective tour operator.

For example, with the TUI or airtours brands or if you booked the Perfect Fare on you will continue to receive free on-board refreshments. If your selected tour operator, e.g. 1 2 Fly or Discount Travel, does not provide free on-board refreshments or if you booked your flight at without refreshments, we would be happy to offer you something on board from our new TUIfly Café meal menu. Our selection ranges from fresh baguettes to sweet and savoury snacks and a selection of hot and cold beverages as well as alcoholic beverages. On many routes you can even select from various hot main meals.

If you would like to select the meal of your choice before departure, our high quality, 3 course meals are just the right thing. You can select from vegetarian, diabetic, lactose-free and gluten-free options. You can book the meal of your choice easily through your travel agency, our Service Center, as part of yourflight booking at or on the Extras page after you have already booked.

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